terms eng
Website Terms and Conditions
General
The website “Mikdash Flags” is operated by the Beit Midrash Od Yosef Chai, a registered non-profit organization (Amuta No. 580053247), and offers flags and related products for sale.
Use of the Website and purchase of products are subject to the terms set forth in these Terms and Conditions.
Placing an order on the Website constitutes full agreement to these Terms.
Use of the Website
The Website may be used by any person over the age of 18 or with the consent of a legal guardian.
It is prohibited to use the Website for any unlawful purpose or in a way that may harm its proper operation.
Placing an Order
Products are purchased by adding items to the cart and completing the checkout process.
The customer undertakes to provide accurate, correct, and complete information.
The organization reserves the right to cancel an order in case of incorrect details, misuse, or suspected fraud.
Payment Methods
Payment on the Website is made by credit card and/or other payment methods as presented on the Website.
A transaction will be considered confirmed only after approval is received from the clearing company.
The organization reserves the right to cancel any transaction not approved by the credit card company.
Product Supply
Order processing time is up to 5 business days from the date of payment approval.
Product delivery will be carried out in accordance with the shipping policy published on the Website.
Delivery times are estimates and are not binding.
Order Cancellation and Exchanges
Order cancellation is subject to the provisions of the Israeli Consumer Protection Law, 5741–1981.
Product exchanges may be requested in accordance with the terms set by law.
In the case of returns, shipping costs will apply in accordance with legal requirements.
Defective Product or Mismatch
If a defective product is received or the product does not match the order, customer service must be contacted within 48 hours of receiving the product.
The organization will review the request and arrange a replacement if necessary.
Liability
The organization makes efforts to present accurate information on the Website; however, unintentional errors may occur.
Images on the Website are for illustration purposes only, and there may be differences between the images and the actual product.
Intellectual Property
All intellectual property rights on the Website, including design, texts, images, and trademarks, belong to the Website owner.
No use may be made of them without prior permission.
Privacy and Data Security
Customer details are stored in a secure database and are used solely for completing the order.
Information will not be shared with third parties, except for the purpose of operating the order (such as payment processing and shipping).
Changes to the Terms
The organization may update these Terms from time to time without prior notice.
The binding version is the one published on the Website.
Contact
Email: flagmikdash@gmail.com
Phone: 051-515-3284
Address: Lehava 2, Yitzhar
Shipping Policy
General
The organization provides shipping throughout the country and also allows self-pickup.
Delivery Methods
Self-pickup:
Available within up to 2 business days from the date of order approval, by prior arrangement.
Postal delivery:
Delivery time is up to 14 business days from the date the shipment is dispatched.
Order Processing Time
Orders are processed within up to 5 business days from the date of payment approval.
Business days do not include Fridays, Saturdays, holiday eves, and holidays.
Delays
Delivery delays may occur due to workload, holidays, or factors beyond the organization’s control.
Shipping Responsibility
Responsibility for the delivery lies with the shipping provider once the package has been dispatched.
In case of issues or unusual delays, customer service can be contacted and the organization will assist as much as possible.
Undelivered Shipments
If delivery fails due to incorrect details or customer unavailability, additional delays may occur.
Self-Pickup
Pickup will be arranged in advance according to the details published on the Website.